Marketing Tips for Businesses in 2015

With so many businesses and sites vying for people’s attention, it is no longer enough to just send out a mass email or post a generic update and expect to see results. People now expect a level of personalization to their customer experience. Without it, they will move on to your competitors. Personalization isn’t necessarily difficult, but it will take some time. You might already dabble in it with your social media accounts by responding to comments and directly interacting with your followers. In 2015 you’ll need to go a step further by personalizing every interaction your audience has with your company. Some important examples include:

• Emails – While including a person’s name in the subject of the email can increase open-rate by 22.2 percent, you can go a step further by tailoring your message to suit the customer. Where do they live? What have they bought from you in the past? How long have they been subscribers? If you take all of these into account you can create a more personal email message that will lead to a higher CTR.
• Content – Before you publish another post or update, take your audience into consideration. Do they prefer videos or case studies? What influencers do they go to for information? Create a profile of ideal customer and then base your content around what they want.